Contact Us

How to reach Bushbalm Soft

We can help with product questions, delivery enquiries and return requests. Include an order reference if your message concerns a purchase.

Before sending anything back

Request the return destination and shipping instructions first. The public merchant address is contact information, not an automatic parcel-return address. To report an order issue, describe what happened and attach useful photos without sensitive payment information.

Personal-information requests

This email also receives privacy questions and requests to withdraw consent where consent is the basis of processing. State what you need; the Privacy Policy describes applicable verification and limits.

Helpful reading

Our FAQ, Shipping Policy and Refund Policy explain the main purchase arrangements.